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Refund Policy

Refund policy will be voided if,

  • A discounted package has been chosen.
  • The primary design concept has been approved.
  • You have demanded revisions.
  • Urgent design projects are non-refundable.
  • The cancellation has been made due to reasons non-related to the company.
  • The client is unresponsive or out of contact for more than 2 weeks of project.
  • Company’s policies, or policy, have been violated.
  • Other company or designer has been approached for the same project.
  • The creative brief is lacking in required information.
  • A complete design change has been demanded.
  • The claim has crossed the given ‘request for refund’ time span.
  • The business is closing or changing name or business.
  • Reasons such as ‘change of mind’, ‘disagreement with partner’ or other reasons that do not pertain to the service will not be subject to refund under any circumstances.
  • 12% processing fee will be applicable to all the refunds requested from client side.
  • No refund can be claimed/processed once after the final files have been delivered to you following your request.
  • Refund and revision explicitly does not apply on items offered free.
  • Services including but not limited to Social Media, SEO, Domain Registration and Web Hosting are not entitled to refund under any circumstances.
  • In case of websites, refunds will not be entertained once the client has approved the design and the website is sent for development.
  • In case of logo, refunds will not be entertained once client has shared positive feedback on revisions and design is sent for final files.
  • Refund will not be applicable on the work outsourced by third party.